With our proprietary Remote Support Client, representatives can provide instant remote support with any end-user without ever having to set foot inside the client’s facility. Clients simply log into the Client Portal on our website to access the special support link. From this site, a special, encrypted web session is created between MedExperts and the client. Since, the session is initiated as an outbound connection issues with internet firewalls are normally avoided, and unauthorized access to your system is impossible. The MedExperts remote support solution provides a HIPAA-compliant mechanism for supplying instant support anywhere in the world without compromising network security. With this solution, support is always just a click away.