Important Articles
Top 10 Changes in our Patient Expectations
Mon, 02/06/2012 - 16:55 |


Rapidly advancing technology, the Internet with its instantaneous, and increasingly mobile, access to information, increasing insurance deductibles and co-pays, regulatory changes, healthcare reform, high unemployment, evaporating assets, savings and general uncertainty are causing profound changes in the way patients view and interact with providers.

Business has deftly reacted to and adapted to these changes. Healthcare? Not so much. Most often, not at all.


Increasing Medical Practice Referrals - 9 steps to create/preserve your patient pipeline
Mon, 02/06/2012 - 16:39 |


Referrals are the lifeblood of any specialty practice, but a recent study suggests that physician office visits — and thus referrals — may be in decline. According to the Kaiser Family Foundation, the number of office visits by privately insured patients under the age of 65 declined by 17 percent in 2009-2010. At the same time, the number of privately insured persons under the age of 65 declined just 2 percent.


These statistics suggest...

Quality Data Codes (Used correctly, they are going to save your practice money)
Mon, 02/06/2012 - 16:20 |


"We have to use all these G codes, and we don't get any RVUs (relative value units) for them." 


This was a complaint I heard from a primary-care doctor employed by a community hospital. What codes did she mean? There are many HCPCS codes that start with a letter that do carry RVUs and are reimbursed by Medicare and private payers. This physician was referring to quality data codes (QDCs), some of which (not all) start with the letter G, which...